The Delonghi air conditioner has a self diagnosis system to identify a number of malfunctions. Error messages are displayed on the AC display.
Delonghi air conditioner error code LT
Possible cause: Frost prevention mode activated.
What should i do?
Delonghi AC is fitted with a frost protection device to avoid excessive formation of ice. The air conditioner starts up again automatically when the defrosting process is completed. You don’t have to do anything.
Delonghi air conditioner error code H0
Possible cause: High temperature(heat mode) cause frequency decreased.
Delonghi air conditioner error code H1
Possible cause: Defrosting.
Delonghi air conditioner error code H2
Possible cause: Static dust eliminated protection.
Delonghi air conditioner error code H3
Possible cause: Compressor overload protection.
Delonghi air conditioner error code H4
Possible cause: System abnormity.
Delonghi air conditioner error code H5
Possible cause: IPM Module protection.
Delonghi air conditioner error code H6
Possible cause: No feedback from indoor motor.
Delonghi air conditioner error code H7
Possible cause: Synchronization failure.
Delonghi air conditioner error code H8
Possible cause: Full of water protection.
Delonghi air conditioner error code H9
Possible cause: Heater error.
Delonghi air conditioner error code HC
Possible cause: PFC protection.
Delonghi air conditioner error code HL
Possible cause: Delonghi portable AC internal tray full.
What should i do?
Please empty the internal safety tank following the instructions in the section “End of season operations”. If it reoccurs, contact your local authorised customer services.
Delonghi air conditioner error code CF
Possible cause: Delonghi portable AC filter is dirty.
What should i do?
When this message is displayed, the water filter needs replacing as described in the section: “Replacing the limescale filter”.
Delonghi air conditioner error code C2
Possible cause: Current leakage protection.
Delonghi air conditioner error code C3
Possible cause: Wrong connection protection.
Delonghi air conditioner error code C5
Possible cause: Jumper error protection.
Delonghi air conditioner error code C6
Possible cause: No earthing.
Delonghi air conditioner error code PF
Possible cause: Delonghi portable AC probe failure or sensor damaged.
What should i do?
Please contact your local authorised service centre.
Delonghi air conditioner error code F0
Possible cause: Sistem fluorin lack or jam protection.
Delonghi air conditioner error code F1
Possible cause: When the F1 alarm is active, Indoor unit room sensor disconnected. The air conditioner continues functioning normally in air-mode.
What should i do?
To reset the alarm, unplug the appliance then plug in again. If the alarm reoccurs frequently, contact customer services.
Delonghi air conditioner error code F2
Possible cause: Indoor unit pipe sensor disconnected.
Delonghi air conditioner error code F3
Possible cause: Outdoor unit ambient sensor disconnected.
Delonghi air conditioner error code F4
Possible cause: Outdoor unit pipe sensor disconnected.
Delonghi air conditioner error code F5
Possible cause: Outdoor unit delivery line sensor short-circuited/disconnected.
Delonghi air conditioner error code F7
Possible cause: Oil circle under cooling mode.
Delonghi air conditioner error code F8
Possible cause: Current overload cause frequency decreased.
Delonghi air conditioner error code F9
Possible cause: Exhaust overload cause frequency decreased.
Delonghi air conditioner error code FR
Possible cause: Tube temperature overload cause frequency decreased.
Delonghi air conditioner error code FH
Possible cause: Freezing cause frequency decreased.
Delonghi air conditioner error code E1
Possible cause: High pressure protection.
Delonghi air conditioner error code E2
Possible cause: Defrost protection.
Delonghi air conditioner error code E3
Possible cause: Low pressure protection.
Delonghi air conditioner error code E4
Possible cause: Compressor gas discharge protection.
Delonghi air conditioner error code E5
Possible cause: Current overload protection.
Delonghi air conditioner error code E6
Possible cause: Communication malfunction.
Delonghi air conditioner error code E7
Possible cause: MODE conflict.
Delonghi air conditioner error code E8
Possible cause: High temperature protection.
Delonghi air conditioner error code E9
Possible cause: Protection against cold air.
Delonghi air conditioner malfunction troubleshooting
Delonghi air conditioner does not operate
Possible causes:
- Power failure/Plug pulled out.
- Damaged indoor/outdoor unit fan motor.
- Faulty compressor thermomagnetic circuit breaker.
- Faulty protective device or fuses.
- Loose connections or plug pulled out.
- It sometimes stops operating to protect the appliance.
- Voltage higher than 244V or lower than 206V.
- Active TIMER-ON function.
- Damaged electronic control board.
Strange odour in Delonghi AC
Possible cause:
- Dirty air filter
Noise of running water in Delonghi AC
Possible cause:
- Back flow of liquid in the refrigerant circuit.
A fine mist comes from the Delonghi AC air outlet
Possible cause:
- This occurs when the air in the room becomes very cold, for example in the “COOLING” or “DEHUMIDIFYING/DRY” modes.
A strange noise can be heard in Delonghi air conditioner
Possible cause:
- This noise is made by the expansion or contraction of the front panel due to variations in temperature and does not indicate a problem.
Delonghi air conditioner not cold
Possible causes:
- Unsuitable temperature setting.
- Obstructed air conditioner intakes and outlets.
- Dirty air filter.
- Fan speed set at minimum.
- Other sources of heat in the room.
- No refrigerant.
Delonghi air conditioner does not respond to commands
Possible causes:
- Remote control not near enough to indoor unit.
- The remote control batteries are dead.
- Obstacles between remote control and signal receiver on indoor unit.
Delonghi air conditioner control panel display is off
Possible causes:
- Active LIGHT function.
- Power failure.
- Faulty control panel.
- Faulty electronic control board.
Delonghi air conditioner switch off immediately or keep on restarting
Possible causes:
- Strange noises during operation.
- Faulty fuses or switches.
- Spraying water or objects inside the appliance.
- Overheated cables or plugs.
- Very strong smells coming from the appliance
Precautions:
Humid air left inside the refrigerant circuit can cause compressor malfunction. After having connected the indoor and outdoor units, bleed the air and humidity from the refrigerant circuit using a vacuum pump.
- Unscrew and remove the caps from the 2-way and 3-way valves.
- Unscrew and remove the cap from the service valve.
- Connect the vacuum pump hose to the service valve.
- Operate the vacuum pump for 10-15 minutes until an absolute vacuum of 10 mm Hg has been reached.
- With the vacuum pump still in operation, close the low-pressure knob on the vacuum pump coupling. Stop the vacuum pump.
- Open the 2-way valve by 1/4 turn and then close it after 10 seconds. Check all the joints for leaks using liquid soap or an electronic leak device.
- Turn the body of the 2-way and 3-way valves. Disconnect the vacuum pump hose.
- Replace and tighten all the caps on the valves.
How to remove Delonghi portable AC limescale filter
- Turn the appliance off and unplug from the mains.
- Make sure there is no water in the appliance by emptying the tank and internal tray.
- Lay the appliance on its back.
- Rest it on a towel or piece of cardboard to avoid scratches or damage.
- Remove the filter cover by unscrewing the four screws.
- Remove the filter delicately and loosen the two ties, making sure the two hoses connecting the filter do not slip inside the appliance.
- Fit the new filter, following the same procedure in reverse. The pawl on the filter indicates the correct direction. The pawl must always be towards the inside of the appliance and point “A” must be facing upwards.
How to clean Delonghi portable AC silver ion filter
- To clean the silver ion dust filter, the electrostatic filter must be temporarily removed.
- To clean the filters, use a vacuum cleaner at medium power.
- The silver ion filter can be washed with lukewarm water. Leave to dry completely and replace.
- The electrostatic filter is not washable but it should be replaced at least once every two seasons.
- The electrostatic filter can be bought from shops selling De’longhi accessories or authorised service centres.
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